Terms & Conditions

1. Acceptance and scope

These Terms & Conditions apply to your use of the Casina Casino website, related digital services, games, account features and any other services made available through the website. By accessing the website, creating an account, making a deposit or participating in a game, you confirm that you have read, understood and agreed to these Terms & Conditions, together with any additional rules or conditions displayed for a particular service.

If you do not agree with these Terms & Conditions, you must not use the website or any of its services. These Terms & Conditions may be supported by other documents, including our Privacy Policy, Responsible Gambling information, bonus conditions, game rules and payment instructions. Where a specific promotion or product has additional conditions, those conditions apply to the relevant promotion or product as well as these general terms.

Casina Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to the website, new features, security needs or operational improvements. The latest version will be published on the website. Your continued use of the services after an updated version is published will generally mean that you accept the revised terms. You should review this page regularly.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking whether online gambling is lawful for you and for complying with all applicable laws. Access may be restricted in some locations, and Casina Casino may refuse access where required by law, regulation, technical controls or internal procedures.

2. Eligibility and account responsibilities

You must be at least 18 years old to use Casina Casino. You must also have the legal capacity to enter into these Terms & Conditions and use the services. Casina Casino may request information or documents to verify your age, identity, location, payment method or source of funds. You must provide information that is accurate, complete and current, and you must update it when necessary.

Only one account may be created and used by each person unless Casina Casino expressly allows otherwise. An account must be registered in your own name and used only by you. You must not create an account for another person, allow another person to use your account, sell or transfer your account, or use an account belonging to someone else.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your account, device and connection. You should choose a strong password, avoid sharing access information and notify Casina Casino promptly if you suspect that your account has been accessed without permission. Activity carried out through your account may be treated as activity carried out by you unless there is evidence of unauthorised use.

You must not register or use an account if you are self-excluded, subject to a gambling restriction that prevents access, or otherwise prohibited from using the services. You must not use the website from a location where doing so would breach applicable law. Casina Casino may decline an application, limit access or request further verification at any stage.

• You are responsible for the accuracy of the information supplied during registration and verification.
• You must use your own approved payment method unless expressly permitted otherwise.
• You must not use the account for unlawful purposes, fraud, money laundering or third-party transactions.
• You must notify Casina Casino if your personal, identification or payment information changes.
• You should log out after using the website, particularly when using a shared or public device.

3. Deposits, games and withdrawals

Available payment methods, transaction instructions and any applicable conditions are displayed on the website or in your account. You should review the information shown before completing a transaction. Deposits must be made using a payment method that you are authorised to use. Casina Casino may carry out checks on payments and may delay, reject or reverse a transaction where verification, security or legal requirements apply.

You should only deposit money that you can afford to lose. Gambling should be treated as entertainment and not as a way to make money or solve financial problems. You remain responsible for monitoring your balance and spending. Account, deposit, wagering or other limits may be available through the website or on request, subject to the applicable service rules.

Games are governed by the rules shown for the relevant game. You are responsible for checking those rules before playing, including information about how wagers are accepted, how results are determined and how any winnings are calculated. A game round may be treated as final once it has been accepted and recorded by the system, subject to correction of an obvious error, technical issue, fraud or other circumstance covered by these terms.

If a game, result, balance or transaction contains an obvious error, Casina Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. If funds or winnings were credited to your account by mistake, you must notify Casina Casino and those funds may be removed or recovered.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions displayed before or during the relevant transaction. Casina Casino may return funds through an approved method and may require a withdrawal to be made to the same payment method used for a deposit where this is appropriate or required. Any applicable fees, restrictions or processing conditions will be communicated through the available account information.

You are responsible for any tax, reporting or other financial obligation that may apply to you in connection with gambling activity or winnings. Casina Casino does not provide legal, financial or tax advice.

4. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own conditions, including eligibility requirements, expiry rules, wagering or play requirements, game restrictions and any withdrawal conditions. You should read the applicable promotional terms before accepting an offer. If there is a conflict between these general Terms & Conditions and specific promotional terms, the specific promotional terms will apply to that offer.

Casina Casino may change, withdraw or cancel a promotion where permitted, including where an offer has been issued in error, has been misused or is affected by technical or operational problems. A person may not use multiple accounts, automated methods, collusion or other improper conduct to obtain a promotional benefit. Casina Casino may remove a benefit or adjust an account where a promotion has been claimed or used contrary to its conditions.

Casina Casino supports responsible gambling. Gambling should remain within your personal limits and should not interfere with your finances, relationships, work, health or daily life. If gambling stops being enjoyable or begins to feel difficult to control, stop playing and use the responsible gambling tools and support information made available through the website. You may be able to set limits, take a break, restrict access or request account closure, subject to the applicable process.

You must not use the website to commit or support unlawful activity, exploit a vulnerability, interfere with the operation of the services or harm another person. Prohibited conduct includes fraud, identity misuse, payment abuse, money laundering, collusion, cheating, using bots or automated software, manipulating a game, attempting to bypass security controls and submitting false information.

• Do not use software, devices or techniques intended to obtain an unfair advantage.
• Do not interfere with the website, servers, networks, security systems or other users.
• Do not copy, reproduce, modify or commercially exploit website content without permission.
• Do not use threatening, abusive, discriminatory or unlawful language in any communication or service feature.
• Do not attempt to conceal the ownership or source of funds used with your account.

Where Casina Casino reasonably suspects a breach of these Terms & Conditions, fraudulent activity, a security concern or a legal issue, it may suspend, restrict or close an account, withhold activity for review, cancel affected transactions or take other reasonable action. This may occur while checks are completed and does not prevent action being taken where required by law.

5. Website use, privacy and liability

The website and its content are provided for personal, non-commercial use. Casina Casino aims to keep the services available and accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, updates, technical faults, internet problems, security events, third-party services or circumstances outside reasonable control.

You are responsible for having a suitable device, internet connection, software and security arrangements to access the website. You should protect your device from malware and keep operating systems, browsers and security tools up to date. Casina Casino is not responsible for problems caused by your equipment, connection, failure to follow security advice or use of an unsupported environment.

Information about how personal information is collected, used, stored and disclosed is set out in the Casina Casino Privacy Policy. By using the services, you acknowledge that personal information may need to be processed for account administration, identity checks, payments, security, responsible gambling, legal compliance and customer support, in accordance with that policy and applicable law.

To the extent permitted by law, Casina Casino is not responsible for indirect loss, loss of opportunity, loss of data, interruption or other damage arising from your use of the website, except where such responsibility cannot lawfully be excluded or limited. Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot legally be excluded, restricted or modified.

If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question, complaint or concern about your account or use of the services, please use the support or contact options made available on the website. You should provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of sensitive information. These Terms & Conditions are intended to operate subject to the laws and mandatory consumer protections applicable to your use of the services.